SHIPPING AND CUSTOMS

When will my order be processed?

All orders are handled and shipped using our numerous trusted vendors domestically and abroad. We use multiple vendors and locations throughout the world to best serve our customers everywhere! Please allow extra time for your order to be processed during holidays and sale seasons.

We process orders between Monday and Friday. Orders will be processed within 3-5 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends (Times now vary due to COVID-19).

How long will it take to receive my order?

Under normal circumstances, once you place your order, please allow 3-5 business days to process your orders. After that, it may take 8 - 14 business days for delivery in the United States, Australia, UK and 12-20 business days for international orders (depending on location, due to COVID-19).

Will I be charged with customs and taxes?

The prices displayed on our site are tax-free in US Dollars (Florida residents are subject to state sales tax), which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office.

Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.